Main Office / Madison CT - Distribution Center
CERTIFIED BUSINESS SYSTEMS, INC.
1 Orchard Park Road
Madison, CT 06443
(203) 318-1517 Fax (203) 318-0738
Below you'll find all the information you need to do business with us.
Delivery options:
We can ship most orders the same day. We have over 40 distribution centers across the USA and Canada. All orders need to be in by 4:30PM EST. Nine out of ten customers live in our next day delivery zones. What does this mean? Fast Delivery to your business! Special orders might take a little longer but we normally have most of our inventory available for overnight delivery in the USA. Overseas shipping is not available. There are no shipping charges for orders over $50 shipped via UPS ground.
Feel free to email us or call your account representative with any questions at 203-318-1517.
Payment Options
- Open Account: Net 30 days. Invoices will be mailed separately.
- Business accounts are subject to credit approval.
- Credit Card Payment: MasterCard, Visa, or American Express.
Sales tax
Charged in the following states: CT and RI. If you are doing business with us and are tax exempt, please fax us a tax exempt form to (203) 318-0738.
Return Policy - 100% Satisfaction Guarantee
If you are not completely satisfied with your Certified Business Systems purchase, email us at support@certifiedbusinesssystems.com, or call 203-318-1517, for a Return Materials Authorization (RMA).
Products must be:
- Returned in the original packaging.
- Returned within 20 days.
- Returned via UPS or USPS with insurance at the customer's expense.
- All electronic devices (ie: fax machines, copiers, printers, adding machines) must be returned within 10 days from date of purchase.
All items returned to us will either be replaced or an account credit less a 25% restocking fee will be applied to your account for future purchases.
What Do I Need To Know About Shipping?
Costs: There are no shipping charges for orders over $50 shipped via UPS ground. For orders that require Special Handling a shipping cost will be emailed to you.
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